Hyperlinked World

When listening to Weinberger’s (2014) talk, one thing that stood out to me was when he discussed how we hack the future with what we build. Throughout history, humans have bundled tools out of the anticipation of need. To elaborate further, humans think we may need a tool that cuts so we bundle multiple tools together just in case there is an opportunity that use that tool. Anticipation of useful tools is how we approach the future and has been how the future is approached (Weinberger, 2014). Weinberger then went on to provide an example of how technology has changed from in the past to how it is now. In the past, there were filters (limits) on the books that would get published. Nowadays, there is still filtering, but more books are being published and are accessible online. The increased publications leads to a huge plethora of data accessed through technology. Weinberger shares how books are limited by space. Authors seek to address the anticipation of the reader, but books remain static. As a writer, you have limited space and try to address what the reader wants to know and what they may already know.

Technology allows for authors to have dynamic dialogue with readers and respond in real-time. Books do not allow for such dynamic conversations to take place.

books

Husband’s concept of wirearchy states that there exists an interconnectedness within technology that allows for two-way dialogue to occur.  There is no hierarchical structure to communication like there may have been at one point in time. In other words, communication has changed through technological advancement.

The implications for leadership based upon the readings and videos, seem to suggest that leadership, much like technology is evolving. Leaders will now need to be aware of how technology is impacting the work environment. For example, in my organization, technology i.e. internet is used daily. As a reminder, the organization I work for is a small nonprofit healthcare organization that exists to help all seven health centers within Nebraska. My organization is hyper-connected in that we all have access to a work computer, a laptop (when traveling), and our personal phones are used for work so we are able to be contacted in a few ways. Technology is used to provide webinars and to also communicate with others.

Lastly, the Gartner News Analysis (2010), the Gartner (2014) Building Successful Digital Business, and FastCompany (2016) help flush out the previous ideas concerning how businesses are and will be impacted.

What was most interesting to me is that in my professional role, I provide training and technical assistance to the health center staff. One area I specialize in is workforce which impacts HR staff. According to FastCompany (2016), HR will transform itself in 2017. While utilizing big data is suggested to help transform HR, I personally do not see this process being used within the health centers because of the time it would take for the follow-through. In many of the health centers, the HR staff are the only ones that specialize in the work that he or she does.

Most recently, I lead a HR call that focused on recruiting and retention of staff within the health centers. The Society for Human Resource Management (SHRM) has been a great resource for me. I recently stumbled upon an article that discussed Siri (from Apple) being used to help recruit employees (Meyer, 2017). The thought behind it is to help identify potential candidates for open positions. The Artificial Intelligence (AI) would then interact with candidates. I wonder if this is the change the FastCompany article thought would happen?

siri

 

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11 thoughts on “Hyperlinked World

  1. It could be…it has been suggested that by 2020 we might interface with artificial intelligence in our work as much as we will interact with humans. This to me means a different approach to leadership….potentially one more in touch with relationships simply because the machines will handle the routine.

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    • Maybe AI will be a competitive asset and come in flavors, so one CEO might brag about his AI being better than others. Trying to imagine how the landscape looks tomorrow is a fascinating exercise that would be fun to workshop out with some very creative minds. I know that Microsoft is working on AI – which will compete with Watson, which will compete with something else.

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  2. Nice job summarizing the highlights of Weinberger’s talk. As I read your synopsis I began to wonder – if the author of content no longer really needs to anticipate what the reader wants or needs to know does this ultimately lead to a plethora of self-centered writers sharing mostly what they want to talk about? Is that primarily what blogging is? When a writer needed to anticipate interest or need of the reader it seems we lose some of the element of empathy and social awareness. Thoughts? This article by Dr. George Drinka, a child and adolescent psychiatrist https://www.psychologytoday.com/blog/when-the-media-is-the-parent/201401/self-centered-the-new-normal discusses the challenges all the “screen time” is creating for today’s youth and sees self-centeredness which also results in increase mental health issues, bullying, vulnerability, and other destructive elements. If the degree to which we connect across the network is critical to future knowledge formation and success it would seem that a degree of self-centeredness such as seems to be occurring would be reason for concern. Thanks for getting me thinking about this angle. I look forward to your thoughts. ~Tricia

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    • Tricia,
      Excellent question and I think you are right. I think most writers write about what they want to talk about in hopes that others will find what they write valuable. I also think that blogging is sharing one’s thoughts/ideas and allows for dynamic interactions to foster. Lastly, I think a writer may be able to uncover empathy and social awareness when anticipating the need/interest of the reader. I am merely speaking my mind on this, but I do think that a writer can pinpoint a reader’s needs/interest.
      I read the article you shared by Dr. George Drinka and I find it very fascinating. Thanks for sharing.
      Keshia

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      • Thank you for your thoughts. Glad you found the piece interesting. It is a perspective that keeps me on my toes. I just see more and more people being drawn what seems like more inward. Yes they are connecting virtually but I wonder if that simply keeps reinforcing a degree of myopia.

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  3. Good afternoon. You did a wonderful job giving a synopsis of the materials we covered this week. I was intrigued by the view of the future of Human Resources as well. I do feel that HR departments are becoming larger players in strategic planning and in doing so, are using data and analytics in making decisions. Recently, a colleague and I were talking about our HR director and how valuable she has been to both of us (each of us has only been with our institution for less than a year). She has been able to provide us with valuable data and opinions based off of the data. I think this movement will only happen if the organizational leadership makes it important. At my previous employer, many of the traditional HR functions are not automated allowing for the HR professionals to be included in more of the strategic functions. If you were a leader of a health care provider, what efforts do you think would need to be made to evolve the HR department?

    Jason

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    • Jason,
      Thank you for such a thought-provoking question. I think if I were a leader of a healthcare provider, I would want to make the redundant tasks of HR like paperwork processing, payroll, and others automated to free up the HR staff to focus more on people-oriented work. When I worked at a community health center, my office was right next to the HR Manager and she had staff walking in at all throughout the day to where she got most of her projects completed in the early morning hours before staff arrived or on weekends when she was at home. I think by having simpler tasks automated, HR staff and help contribute to a talented workforce.
      Keshia

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  4. The point that authors can now have dynamic dialogue with readers and respond in real-time is something that I find quite refreshing, especially with online articles. As noted a few weeks ago, this represents a very large shift in power. Often times I have read articles in print and questioned the veracity of the facts or how they are presented. Today, most of the online articles have a comments section – where that veracity is often questioned. I love this, but also note articles that do not have this comment section – and I note them to avoid in the future. The wirearchy has broken the old hierarchy (of knowledge control).
    I heard a talk about the “internet of things (IOT)” from a forward thinker at Microsoft. The idea with IOT is that all this data, when connected via the internet can have unlimited possibilities. The example was a person in a movie theatre who bought soda and popcorn. Using the fact that the IOTbot knows you bought the soda, and has a history of your medical status, and has access to feedback regarding the movie – it can tell you when the best time to step away to the bathroom would be (because you don’t want to miss something important). These are our steps on the way to AI.

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  5. Thank you for your post. Your notes on AI and the use of Siri to help source candidates are intriguing. During my 16 or so years in the working world, I noted a transition of sorts about eight years ago where the hiring managers seemed to be removed from candidate sourcing. Where once I might have connected directly with the hiring manager as a job seeker, I was suddenly going through HR. It felt clunky at the time, as HR staff were operating with a list of keywords and skills needed for a large swath of job types, but without a true sense of the work for which they were trying to vet candidates. I am wondering if AI could perhaps be more thorough and effective in the automated portion we tried to give to people. And, will we one day replace the candidate side of recruitment with AI as well? Will my AI talk to a company’s AI before I or human recruiters are ever brought together? I read a short blurb on a hacker getting the big three AI currently available to talk to each other (Hackett, 2016). It got me thinking…thanks for sharing!

    References
    Hackett, R. (2016, April 19). This hacker made Amazon’s Alexa, Google Now, and Siri command one another. Fortune. Retrieved from http://fortune.com/2016/04/19/hacker-amazon-alexa-google-now-siri/

    Julie

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  6. Keshia,

    I tend to agree with you that I have a hard time seeing HR changing as quickly as FastCompany predicts but for slightly different reasons. While I do think that data analytics would be useful in helping HR with both recruitment and retention, I feel that the data collection would be incomplete because of a lack of sharing between companies in a effort to maintain a strategic advantage. FastCompany mentioned that HR would need to “track every stage of an employee’s progression through a company from on-boarding, through training and promotions”, however, with the rate that millennials have been reported to change jobs, that data will inherently have large gaps in useful information.

    Chris

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